Customer Experience Technology Leader Acrelec Announces $223M Investment From Glory Group

Acrelec, the global leader in customer experience technology for “quick service” restaurants and retailers,has announced plans for a $223 million investment by Glory Global Solutions (International) Ltd, a wholly-owned subsidiary of GLORY Ltd.

Headquartered in Saint-Thibault-des-Vignes, France, with 40,000 installations across more than 70 countries, Acrelec focuses on developing kiosks, drive-through and self-checkouts for many of the world’s best-known restaurants and retail brands including McDonald’s, Burger King, KFC, Walmart, Carrefour and Auchan.The company offers a complete ecosystem which provides customer journey personalization, including the use of AI.

Jacques Mangeot, Co-CEO of Acrelec commented,“After many years of effort to answer in-store digitalneeds, we are ready to launch the next step in our innovative next generation ‘’smart-store’’ solutions. Our stylish, high-quality hardware will benefit from a complete suite of innovative AI software that increase revenues and leverage speed of service”.

As the world leader in self ordering kiosks and drive-throughs, Acrelec leverage decades of software, hardware and service expertise to develop and integrate new technologies and platforms that increase customer engagement, optimizing efficiency and improving operations.

“This investment is a strong endorsement of our business direction. We know that partnering with the highly respected Glory Group will be reassuring for our extraordinary, world-leading customers, who can be certain Acrelec will continue to serve them with passion, devotion, and continuous innovation. Glory’s approach to the investment is also a fantastic opportunity for our team members, who will be enriched by new experiences and projects while they continue to live the Acrelec values of agility, customer proximity and innovation that have made us successful.”adds Jalel Souissi, Co-CEO of Acrelec.

Acrelec will continue to serve its customers with its existing management team and employees, as well as its brands, research centres and factories around the world. Glory and Acrelec are convinced that this stand-alone strategy, based on 15 years of proven continuous growth, is the key to success for both companies. Moreover, Glory will boost Acrelec by helping to elevate sales and enhance services worldwide. This investment is subject to review by Acrelec’s employee representatives, and applicable competition authorities.

www.acrelec.com